News & Articles

Complete guide to understanding video surveillance

Video surveillance has come a long way since the early days of closed-circuit television (CCTV). What once required extensive data infrastructure and around-the-clock monitoring (generally by on-site personnel) can now be accomplished quickly and affordably. What’s changed? Things are much simpler thanks to today’s intelligent video surveillance solutions.

Remote Mystery Shopping Takes Centre Stage

Mystery shopping allows business owners to review the quality of service they provide and identify any issues related to product knowledge, training or operational compliance for their staff.

Choosing a Headset System for your QSR Drive-thru

The headset plays a crucial role in ensuring the success of your QSR, facilitating communication between the customer and the order taker. So, let’s look at some factors to consider when choosing a headset system for your QSR drive-thru.

Summit Innovations Takes on Hospitality Tech Trends

In the rapidly evolving landscape of the hospitality industry, the latest edition of QSR magazine provides an insightful exploration into the leading hospitality tech trends anticipated for 2024.

Keeping your Quick Service Restaurant Safe Online

We’re living in an age that’s driven by technology. Quick Service Restaurants (QSRs) are embracing diverse digital tools to make their operations smarter, faster and more data-driven.

Taking Care of Drive-thru Maintenance in QSRs

As the end-of-year busy season approaches, it’s crucial that your quick-service restaurant (QSR) runs like a well-oiled machine—especially your drive-thru.
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